COMPANY » OUR SERVICE

ANY QUESTION

If you don’t find the informations you are looking for on the website, or if you just wanna be sure that you will get your board for the next windy days, feel free to write us an email, or just give us a call:

MAIL-SERVICE: order@blankforce.com - FONE-SERVICE-FRENCH: +33 (0) 60 1999 764 - FONE-SERVICE-GERMAN (ENGLISH - DEUTSCH): +49 (0) 152 0740 6776 - FONE-SERVICE-SPAIN (ESPAGNOL - ITALIANO): +34 (0) 152 0740 6776

MONEY BACK

You can RETURN every article within 2 weeks after receipt and we will refund the selling price on condition that the article is “as originally” packed and undamaged. The customer will bear the freight costs of the return of articles. Should the article show defectives in material or production, we ask you to notify us about this immediately, whereas probable transport damages should be notified immediately to the driver. Please return these faulty goods back to us including a brief note describing the problem for us. Please contact us before returning bulky articles in order to find the most favourable way of sending it back. Please understand we will not accept receipt of goods that are not prepaid carriage. In case of an exchange, Blankforce will bear the costs of the new delivery.

SHIPPING

Delivery will be free of charge in France and Germany for an order amount of more than € 399,00 (not for cash on delivery payments = 15.00 euro)
Deliveries within EUROPE:
15,00 euro for France; Germany
20,00 euro for Sweden: Poland; Netherlands; Luxemburg; Finland; Denmark; Austria; Belgium
25,00 euro for Slovakia; Slovenia
30,00 euro for Spain; Lithuania; Latvia; Italy; Ireland; Hungary; Estonia
40,00 euro for Switzerland: Portugal; Norway; Greece
50,00 euro for United Kingdom; Canary Islands
For deliveries to all other countries, we will charge you with the accruing freight costs. Should you need further information on this point, just send us an email stating your required articles and we will let you know the exact amount of freight costs.

2 YEARS WARRANTY

24 month on boards. 12 month on accessories

PAYMENT GATEWAYS

The prices quoted in on Blankforce.com are including VAT.
You can choose between payment via:
PAYPAL for a maximum of trustfulness (VISA or MASTERCARD),
CASH ON DELIVERY + 15 euro (possible within EU countries except Greece, in Norway and Switzerland)
PAYMENT IN ADVANCE on our bank account (please contact us and we will issue a Proforma Invoice)
VISA - MASTER CARD on secure paypal gateaway